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Aftersales care advisor

Newport (Newport)
Permanent
Perfect Placement
Care advisor
Posted: 28 November
Offer description

Vehicle Aftersales Care Advisor required in Newport. £29,300 per annum basic salary. Up to £3,000 in performance bonuses available. Monday to Friday 8:00am to 6:00pm with a 1-hour lunch break. Fantastic career development prospects with an industry-leading prestige brand and a nationwide company operating for over 40 years.A not-to-miss opportunity has become available for an experienced and professional Vehicle Aftersales Care Advisor for our client's prestige franchise-approved car dealership in the Newport area. This role will be a solely telephone-based role, alongside emailing and SMS. Your duties will be to book customers' vehicles in for servicing, repairs and MOTs. You will be responsible for updating customers throughout the vehicle repair/appointment journey, alongside informing them of any issues and advisories about their vehicle. Further to this, the successful Vehicle Aftersales Care Advisor will make sure customers are followed up with following their recent visit to the dealership, to ensure the work completed was satisfactory, and that the service experience was good. Our client is looking for someone with good customer service skills and telephone manner. Prior experience in a similar customer care role is ideal, and a stable background is also desired. What's in it for you? For your hard work as a Vehicle Aftersales Care Advisor, our client is offering: Basic salary is up to &po...

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