Overview
Medical Records Officer role at Bupa – Cromwell Hospital, Kensington, London, SW5 0TU. 12 months fixed contract. 37.5 hours per week, Monday to Friday. Rotational shift pattern – 08:00–16:00 or 12:00–20:00. Salary: £24,823 + excellent benefits.
Role
Provide an efficient service for the Cromwell Hospital and all medical users. Report to and liaise closely with the Senior Medical Records Officer to promote a highly proficient system.
Responsibilities
* Locate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, maintaining an accurate tracer card system.
* Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and other relevant documentation to maintain an up-to-date filing system.
* Adhere to procedures relating to secondary storage, retention and archiving of medical records on the scanning systems used in the department.
* Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.
* Maintain patient confidentiality at all times and understand the implications of the Data Protection Act and the Access to Medical Records Policy for information release.
* Prepare and complete all necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.
What You’ll Bring
* Experience within Medical Records is desirable
* Administration experience
* Good organisational skills
* Experience with filing documents
* Excellent telephone manner and communication skills
* Good IT skills
Benefits
* Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
* Bupa health insurance as a benefit in kind
* An enhanced pension plan and life insurance
* Annual performance-based bonus
* Support with travel costs via season ticket loan or cycle2work
* Various other benefits and online discounts
* Free onsite massages as recognition for your hard work
* Opportunity to participate in the annual awards ceremony
Other information
* Disability Confident employer – guaranteed interview for disabled applicants who meet minimum criteria and reasonable adjustments as needed
* Time Type: Full time
* Job Area: Administration
* Location: Cromwell Hospital, London
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