Senior Functional Consultant - Dynamics 365 Sales & Business Central (Contract)
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Location: Hybrid - Nottingham
Contract Duration: 6 months initially
IR35 Status: Outside IR35
Overview
We are seeking an experienced Senior Functional Consultant to support a high-profile transformation programme, migrating from a legacy ERP system to Microsoft Dynamics 365 Business Central, alongside implementing and optimising Dynamics 365 Sales (CRM).
This is a key role responsible for shaping the end-to-end quote-to-cash lifecycle, ensuring seamless integration between CRM and ERP, and driving alignment to Dynamics best practice.
Key Responsibilities
Solution & Process Design
* Lead end-to-end process discovery across the commercial lifecycle:
* Opportunity ? Quote ? Order ? Fulfilment ? Billing ? Service
* Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales
* Ensure alignment and integration between Dynamics 365 Sales and Business Central
* Translate business requirements into functional designs aligned to platform capabilities
* Challenge legacy processes and promote standardised, scalable solutions
Functional Delivery
* Define and document:
* Current and future-state process maps
* Functional requirements and user stories
* Cross-system data models (products, pricing, customers, contracts)
* End-to-end operating model across quote-to-cash
* Support solution design decisions in collaboration with technical and delivery teams
* Drive process optimisation and automation using Dynamics capabilities
Data & Integration
* Support data migration activities, including:
* Product catalogue and pricing structures
* Customer and contract data
* Data validation, transformation, and reconciliation
* Ensure clean and scalable data models across CRM and ERP
Testing & Deployment
* Lead and support UAT, including:
* Cross-system scenario definition (CRM ? Business Central)
* Test coordination and execution
* Issue triage and resolution
* Support cutover, go-live, and hypercare activities
* Ensure business readiness and successful adoption of new processes
Key Skills & Experience
Proven experience delivering end-to-end Dynamics 365 Business Central implementations, with strong expertise in Dynamics 365 Sales (CRM), including:
* Product catalogue xsngvjr design
* Pricing and discounting models
* Quoting and proposal processes
* Deep understanding of quote-to-cash (Q2C) processes across CRM and ERP
Strong knowledge of Business Central modules, including:
* Finance
* Sales & Purchasing
* Inventory & Warehousing
* Projects / Jobs / Resource billing
* Service Management
Experience designing and supporting CRM-ERP integrations (D365 Sales & BC) Strong capability in:
* Functional design and documentation
* Process improvement and standardisation
* Stakeholder engagement across business and IT
* Experience migrating from legacy or highly customised systems to Dynamics
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