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Third line it support engineer / technical consultant

Chertsey
Technical consultant
£40,000 - £55,000 a year
Posted: 12h ago
Offer description

Salary: £40,000 - 55,000 per year Requirements: We are looking for a strong background in a generalist 3rd Line Technical Support Engineer or Consulting role. We need experience as a client-facing SME proposing technical solutions. We require solid experience deploying and configuring some of the following: Microsoft technologies including Windows Server, Active Directory, SQL, Exchange, Azure, Entra ID, M365, Autopilot, and Intune. We need strong TCP/IP networking and troubleshooting experience. We require virtualisation experience, ideally with Hyper-V and Azure integration, SANs, and related technologies. We need experience with backup product sets such as Veeam and Azure Backup. We require firewall technology experience such as Palo Alto. We need experience leading migration projects. We require strong documentation skills, including experience with compliance documentation such as PCI Compliance and ISO27001. We need excellent communication skills, both in person and by telephone, with strong written and spoken English. We need someone personable who can build rapport with multiple IT teams and integrate with both our technical team and client IT departments. We need a punctual, thorough worker with strong attention to detail. IT qualifications would be an advantage, but are not essential. We require a valid UK driving licence. Living close to our Chertsey office would be a distinct advantage. Responsibilities: We want you to work on a variety of projects across our client base. We want you to assist other technical teams with third line escalations until resolution is reached. We want you to liaise with clients and vendors to maintain a positive flow of communication. We want you to mentor junior team members on both technical and process matters. We want you to support our clients and internal teams as a trusted technical consultant. We want you to be available to work from our Chertsey HQ and travel to London and other international client locations as required. Technologies: Active Directory Azure Firewall Flow Hyper-V Support SQL TCP/IP Veeam Windows Cloud Network Security More: We are Krome Technologies, a dynamic, people-first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. We support clients ranging from high-street names to growing SMEs, helping them achieve their business goals through relevant and forward-thinking technology solutions. We work as trusted business partners with a focus on passion, integrity, and proven success, and we value a strong culture built on Community, Confidence, and Integrity. This is a full-time Monday to Friday role based at our HQ in Chertsey, Surrey, with flexible working available after probation depending on business and client needs. The role also involves travel to London and other international client locations. We offer a competitive salary of £40,000 to £55,000 depending on experience, along with a comprehensive benefits package including pension, annual leave, learning and development, private medical insurance after five years, recognition rewards, wellbeing support, social events, and modern office facilities. last updated 21 week of 2026

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