Overview
STORE MANAGER - MENSWEAR Cardiff Salary up to £38,000 + Bonus Full-Time, 40 Hours - Permanent
About the Brand
A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories.
The Role
We are seeking a commercially driven, customer-focused Store Manager to deliver operational excellence and drive performance at our Cardiff location.
Key Responsibilities
* Run the store, ensuring KPIs and sales targets are achieved
* Deliver exceptional customer service, leading by example and fostering a client-focused culture
* Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement
* Maintain visual merchandising standards in line with brand guidelines
* Manage stock levels, deliveries, and inventory processes
* Handle customer feedback and resolve any issues promptly and professionally
* Ensure all health, safety, and operational procedures are followed consistently
Profile & Experience
* Minimum 2 years of experience in an assistant management or Store manager role within premium/luxury retail, ideally menswear
* Proven track record of driving sales and supporting commercial success
* Strong leadership and people management skills
* Excellent communication and interpersonal abilities
* Highly organised with strong attention to detail
* Confident using Microsoft Office and retail POS systems
* A genuine passion for fashion and tailoring
Benefits
* Competitive salary with a performance-based bonus
* Generous staff discount
* Career development and progression opportunities
* Ongoing training and brand immersion
* Dynamic and supportive working environment
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