Job Description
This role is primarily remote with occasional travel to our offices and customer sites.
The role of the Technical Project Manager (TPM) is to oversee all aspects of the deployment of a Motorola Solutions Guardian Mobile project to a strategically important customer(s). The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities.
A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the operational and technical side of delivery.
Additionally, they have an exhaustive understanding of the company’s technology. This allows them to guide the delivery strategy and communicate it to the development team. It’s safe to say that Technical Project Managers hold together the technical and business sides of an organisation.
Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:
1. Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
2. Producing a solution specification / design and agreeing this with the customer
3. Producing a resourced project plan and agreeing this with the customer
4. Managing the development and testing of the solution in alignment with the agreed project plan
5. Deployment and customer sign-off of the solution
The Technical Project Manager will be responsible for the operational leadership and coordination of an agile Delivery Team appointed to assist the Technical Project Manager in delivery of solutions. The Technical Project Manager’s team will include business analysts and quality assurance engineers. Forming a crucial part of our deployment team, the Technical Project Manager will report to the Head of Guardian Mobile Engineering & Deployment.
6. Creation and maintenance of the overall project plan and all associated project documentation (RAID log, RFCs, Requirements documentation, Contract Changes, Finance)
7. Effectively managing customer relationships via remote and on site engagement
8. Effectively managing internal and external resources and stakeholders to ensure tasks are completed inline with the project timescales
9. Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
10. Producing solution specifications / design and agreeing this with the customer
11. Managing the development and testing of the solution in alignment with the agreed project plan
12. Deployment and customer sign-off of the solution
Basic Requirements
13. A formal qualification (Degree) in Computing Science or equivalent experience
14. Experience of managing the delivery of large and complex software solutions to major customers
15. Proven experience in managing customer requirements
16. Proven leadership and motivation of virtual teams
17. Excellent communication skills both written and verbal
18. Technical experience sufficient to manage and convey issues relating to complex software issues
19. Knowledge of AGILE Project management principles - with certification or working towards certification
20. Experience of UK Fire and Rescue Control Room or Mobilisation operations, including experience with MDT solutions, is highly desirable
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
21. Competitive salary and bonus schemes
22. Two weeks additional pay per year (holiday bonus)
23. 25 days holiday entitlement + bank holidays
24. Attractive defined contribution pension scheme
25. Private medical insurance
26. Employee stock purchase plan
27. Flexible working options
28. Life assurance
29. Enhanced maternity and paternity pay
30. Career development support and wide ranging learning opportunities
31. Employee health and wellbeing support EAP, wellbeing guidance etc
32. Carbon neutral initiatives/goals
33. Corporate social responsibility initiatives including support for volunteering days
34. Well known companies discount scheme
#LI-KTB
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
Company
Motorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.