Social network you want to login/join with:
Contract Personnel are seeking a Transport Supervisor in & around Swaffham! We are working with a thriving business that is expanding.
Role Responsibilities
* Ensure adherence to the company’s vision, values, policies, and procedures.
* Act as deputy in the absence of the Logistics Manager.
* Maintain vehicle and driver compliance with Operator licence, site, EU, and other legal requirements, and work to improve the working environment.
* Conduct risk assessments on customer premises for major changes or new business, as advised by the account team.
* Respond promptly to requests from other departments and drivers, providing reasonable and efficient solutions.
* Maintain stock levels necessary for business continuity, including driver defect books, tacho rolls, windscreen cleaner, and uniforms.
* Ensure drivers deliver customer service that meets agreed service levels.
* Oversee vehicle maintenance plans and ensure documentation complies with health and safety regulations.
* Achieve route optimisation savings, ensure profitability, and minimize the use of agency drivers.
* Investigate and resolve logistics issues using current systems (e.g., FTA Vision, TMS2, Telematics, Dynamics, GLAD, SOL), focusing on improving routes, service quality, and efficiency.
* Lead and develop personnel, managing absence, disciplinary actions, PDRs, infringements, grievances, health and safety training, and driver assessments, using SMART objectives.
* Develop and monitor budgets in collaboration with the Logistics Manager, investigating variances.
* Contribute to environmental impact reduction through route efficiency and economy.
* Ensure driver compliance with EN14065 standards, including daily vehicle disinfection.
* Meet Service Agent KPIs related to service quality, business retention, and growth.
Candidate Requirements
* Excellent written and verbal communication skills.
* Proactive attitude, flexibility, and quick reaction to customer needs.
* Ability to influence and lead team members effectively.
* Strong attention to detail, data analysis, and interpretation skills.
* Organizational skills to ensure timely task completion.
* Proficiency in Microsoft Office.
* Experience with lean (Six Sigma) implementation (preferred).
* Valid HGV 2 licence or UK Driver’s License with at least 1 year of experience (preferred).
* CPC qualification.
* Previous supervisory experience of 2-3 years (desirable but not essential).
* GCSE grade C or above in Maths and English or vocational equivalent.
* Experience with health and safety regulations.
* No more than 6 points on driving license.
#J-18808-Ljbffr