We are currently looking for a Head of Payments to join our partner company, Fit4Me, which creates personalized health and fitness products for users worldwide.
Remote Full-Time | Finance Apply
Your area of impact:
* Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
* Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
* Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
* Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
* Optimize the payment experience in close collaboration with the Product team.
* Payment Infrastructure & Scaling:
* Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
* Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
* Ensure stable payment processing while scaling traffic and revenue.
* Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
* Lead negotiations with payment providers and improve partnership terms.
* Own payment margin as part of the product’s unit economics.
* Risk & Stability Control:
* Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
* Build approaches that enable scaling without exceeding risk benchmarks.
* Lead Payment Operations and develop the team.
* Set priorities and ensure the right balance between strategic initiatives and operational execution.
* Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.
Benefits:
* Fast Learning as part of our DNA — regular workshops (from hard skills to practical life hacks), knowledge sharing with team leads and external experts, and a learning budget for courses and conferences.
* Remote with trust — we work 10:00–18:00 (Kyiv time), and after that you manage your own schedule. We focus on results, not hours in Slack.
* Career boost — fast and transparent growth in role and responsibility.
* Wellbeing — 2 additional days off per month for recovery, weekly meditation sessions, 14 days of vacation, and paid sick leave.
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