About the Job
Location: Dundee - 2 Greenmarket, DD1 4QB
Part Time: Permanent - 20, 25 or 30 hours per week
Salary: £26,968.00 (Pro Rata) plus incentives and bonuses
Start Date: 15/09/2025
Training: Monday - Friday 9:15am - 1:30pm for 5 weeks from the start date before moving onto your shift pattern.
Shift Pattern: Tuesday - Saturday, choose between 5 day, 4 day, or 3 day week, between 8:00am and 5:30pm.
Why this job matters
Are you someone who enjoys solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Home Connections role with EE.
Join our Home Connections Team in EE Dundee. You’ll assist customers over the phone, guiding them through connecting their products and services, and helping with initial setup or billing queries.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
We value flexibility and support our employees in balancing work and personal life by allowing self-scheduled breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £26,968 (Pro Rata) plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave—up to 2 weeks for supporting family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development and progression.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage.
We offer a supportive team culture, meaningful development opportunities, and tailored training to help you build a lasting career. What are you waiting for?
Location
Dundee, Scotland, United Kingdom
Languages
* English
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