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Front of house manager

Gillingham (Kent)
SMYTH & CO LUXURY CONSULTANTS LTD
Front of house manager
€40,000 a year
Posted: 5 December
Offer description

Front of House Manager Luxury Hotel £40,000 + tronc | Full-time | Relocation to Cornwall Required
We are seeking an experienced Front of House Manager to join a luxury country hotel in Cornwall. This is a fantastic opportunity for a polished hospitality professional ready to lead guest-facing operations and deliver exceptional service in a refined, destination environment.
Whats on Offer £40,000 + tronc

40 hours per week / 5 days

Evenings and weekends required

Excellent benefits package

Staff wellness facilities & discounts

Dining, retail & spa perks

Complimentary staff meals

Development and progression support

Regular team events and recognition rewards

A valid driving licence is required for this role.
The Role You will oversee all Front of House functions, including Reception, Duty and Night Teams, ensuring the smooth running of daily operations and a consistently high level of guest experience. Youll champion standards, guide service delivery, and work closely with all departments to create a seamless, memorable stay for every guest.
Key Responsibilities Lead, support and motivate FOH, Duty & Night teams

Maintain SOPs, guest service standards, and brand expectations

Oversee daily operations across front office and guest journey

Recruit, onboard and develop team members

Uphold data security, policies, and cancellation procedures

Take scheduled Duty Manager shifts as part of the leadership team

Ensure guest experience is polished, warm, and efficient

What Were Looking For Proven experience in luxury hotel management (Front of House)

Strong leadership, training and team development ability

Excellent guest rapport and communication skills

Calm, solutions-driven approach in a fast-paced environment

High attention to detail and service standards

Confident with front desk systems (Opera/Oracle a bonus)

Flexible, guest-focused and naturally professional

Willing to relocate to Cornwall

If youre a dedicated Front of House professional ready to shape service standards in a luxury hotel setting, wed love to hear from you.

TPBN1_UKCT

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