Join Our Team as a Sales Administrator!
Location: Richmond upon Thames, Greater London
Contract Type: Permanent
Salary: Circa 22,000 pro rata (flexible depending on experience)
Hours: Approx. 10:00am - 3:00pm (5 hours per day + 1-hour lunch)
Are you an organized and proactive individual looking for an exciting opportunity within a small, well-established manufacturing and production business? If so, we want you to join our dynamic team as a Sales Administrator!
About the Role
In this multifaceted position, you will play a crucial role in supporting daily operations and ensuring everything runs smoothly. From sales administration to purchasing coordination and logistics, your contributions will be invaluable to our close-knit team. If you thrive in a quieter office environment and enjoy managing your own workload, this is the perfect opportunity for you!
Key Responsibilities
* Sales Administration:
o Accurately process sales orders using internal systems
o Prepare and issue customer quotations
o Raise invoices and ensure the accuracy of information
o Act as a key point of contact for customer inquiries via phone and email
o Maintain strong relationships with both UK-based and international customers
* Purchasing & Supplier Coordination:
o Enter and manage purchase orders
o Liaise with suppliers, including those from Europe, to track orders and deliveries
o Check and authorise supplier invoices
* Logistics & Operations:
o Arrange transport to and from a third‑party warehouse
o Coordinate stock movements and support stock control processes
o Submit import declaration details to customs agents
o Liaise with external warehouse providers
o Attend occasional stock takes (about three times a year)
* General Administration:
o Provide cover for colleagues during holidays or sickness
o Handle general admin tasks, incoming calls, and correspondence
o Support the smooth day‑to‑day running of the office
Systems & Tools
* ERP system (e.g., Sage 200 or similar)
* Microsoft Excel and Word
Key Skills & Experience
* Previous experience in a Sales Administration or Order Processing role is desirable
* Strong organisational skills with the ability to prioritise workload independently
* Excellent verbal and written communication skills
* Confident liaising with customers and suppliers, including internationally
* Good numerical ability, including basic calculations and unit/currency conversions
* Strong attention to detail and accuracyProficient in Microsoft Excel; experience with ERP systems preferred
Personal Attributes
* Proactive, self-motivated, and able to take initiative
* Friendly, professional, and approachable
* Reliable with strong timekeeping
* Comfortable working in a small, quiet office setting
* Calm and efficient under pressure
Additional Information
* Some negotiation with suppliers/customers may be involved (no cold calling or hard selling required)
* Two-stage, in-person interview process
Equal Opportunities Statement
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Diversity & Inclusion Statement
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Candidate Privacy Statement
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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