Recent changes in the economic environment, the rising cost of living and the aftermath of the pandemic has changed the fundraising landscape completely and Clan has continuously responded to these demands through the innovation and development of digital and sustainable income streams.
Commitment to a diverse fundraising mix focused on trusts, legacies, major donors, events, corporate engagement, community fundraising and the network of Clan shops across the region, has ensured the charity’s success despite a very challenging external environment. Each element makes a meaningful and significant contribution to meeting the annual costs associated with the delivery of our vital support services.
The Head of Income Generation will be tasked with capitalising on the opportunities presented by Clan’s current income streams whilst developing and future‑proofing sustainable, more commercial areas for income generation.
A key element of the role will be to further develop and mentor the talented and committed income generation team to reach their full potential within a supportive, OneClan environment that values cross‑departmental collaboration. The post holder should be approachable and passionate—someone eager to understand the work of others, lead by example, and willing to ‘wear the t‑shirt – walk the walk.’
This position offers the opportunity to make a meaningful impact on Clan’s fundraising and development efforts, contributing directly to the sustainability and growth of our vital support services.
Key Responsibilities & Duties
* Work closely with the Chief Executive as part of the senior management team, to deliver the charity’s strategic objectives through the provision of a structured income generation and business development strategy that optimises the organisation’s fundraising capabilities.
* Design and implement a credible, realistic, bold and creative income generation strategy that aligns to Clan’s organisational‑wide strategy (2025‑2030).
* Assume direct responsibility for the development of the annual budget and subsequent implementation of the operational plans to achieve and exceed annual income targets.
* Develop productive and commercially advantageous external relationships with target companies and high net worth individuals, ensuring that Clan is positioned strategically, commercially and operationally to deliver on the expectation of these external partners.
* Lead, support and mentor key team members to enhance Clan’s fundraising, community fundraising, events, trusts, legacies and major donor work. Ensure clear strategies for development are in place for each income stream and individuals feel the encouragement and autonomy to excel in their roles.
* Assess the organisation’s retail strategy to develop a retail culture that optimises the current offering and continues the growth of this key contributor to the charity’s identity and income efforts.
* Work collaboratively with the Chief Executive and Clan’s Commercial Manager and other team members to identify and execute new commercial opportunities via ‘Clan Now’ ensuring the venture is further established as a key contributor to income generation.
* Build and maintain excellent relationships internally, working closely and collaboratively with colleagues across the organisation to ensure ongoing cohesion and alignment between income generation and Clan’s service delivery teams.
* Spearhead the increased visibility and profile of the organisation across its geographic footprint, working with the marketing team to ensure a continuous stream of proactive and engaging social media, PR and marketing campaigns, in line with annual income generation plans.
* OneClan – make a significant contribution to the further development of a positive, values‑driven, supportive and team‑oriented culture within the income generation and business development team.
* Leverage the full capabilities of the Clan Board in support of income generation and business development efforts and keep the Board regularly informed and advised of all factors relevant to income strategies.
* Adopt a transparent, consistent and “no surprises” approach to reporting and communication with the Chief Executive whilst being prepared to challenge the norm in a constructive and proactive manner.
* This list is not exhaustive and other duties will be required to be undertaken from time to time to ensure the effective delivery of responsibilities associated with the post.
Person Specification
* Highly credible with proven experience gained in business development and ideally charitable fundraising, possessing a successful track record of developing compelling commercial strategies that deliver increased revenues.
* Well organised, relationship builder with strong interpersonal and negotiating skills, outstanding commercial awareness and good all‑round business acumen. Must display the presence and maturity to influence and win the confidence of the business community and high net worth individuals.
* Ideally, already well networked at appropriate levels within the North‑East business community, professionally respected and possess the capability to leverage personal credibility and networks to Clan’s advantage.
* Accustomed to working in a business development environment with long lead times from building a relationship to generating donations, therefore must possess the skills to nurture relationships and influence potential funders both tactically and strategically.
* Attuned to developing unilateral support, collaboration and team‑spirit across an organisation in order to ensure fundraising initiatives are aligned with the service delivery needs of the organisation.
* A motivator possessing an engaging and positive personality, with a real understanding of the value and importance of team spirit in an environment where alignment to the values and purpose of the organisation is paramount.
* Resilient, consistent character who can demonstrate the highest degree of integrity, honesty and commitment.
* Possess energy, commitment, and ultimately the ambition and leadership skills to further develop an already successful income generation team to the next level in market engagement and revenue development.
Seniority Level
Executive
Employment Type
Full‑time
Industries
Non‑profit Organization Management
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