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Impactful moderation & compliance leader

London
Fanvue
Posted: 11h ago
Offer description

We're hiring a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. This is an operations role for someone with strong judgement, high attention to detail, and the resilience to handle sensitive content consistently.


Why this role exists

Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter.

This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale.


What you’ll do

* Review and action user-generated content against Fanvue’s content and community guidelines
* Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
* Work moderation queues in our tooling, prioritising by risk and turnaround time
* Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes
* Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
* Keep clean records of decisions to support audits, compliance reviews, and appeals
* Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
* Work shifts and handle sensitive content with consistency, empathy, and fairness


Who you are

* 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments)
* Strong judgement and fast decision-making on grey-area cases
* Clear written communication, high discretion, and calm handling of sensitive content
* Comfortable using tools like Slack, Notion, Intercom, Retool (or similar)
* Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
* Must be comfortable reviewing adult-only (18+) content
* We care about how you think and how you make decisions, not credentials


You’ll thrive here if

* You like high-signal operations work and making principled decisions quickly
* You care about fairness, consistency, and auditability, not just queue volume
* You can handle edge cases without freezing, and escape cleanly when needed
* You enjoy improving systems (templates, tags, decision notes) as well as executing


You’ll struggle here if

* You need rigid rules for every decision
* You are uncomfortable with adult content
* You avoid accountability for decisions and documentation quality
* You need close supervision to stay on track


Fanvue is for everyone

What matters to us is judgement, mindset, and what you’ll contribute. We welcome applicants from all backgrounds.

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