Job Description
Fulfilment Manager
£37,000–£45,000 + Excellent Benefits | Permanent | Maidstone - Kent | 1pm - 10pm Shift
An exciting opportunity has arisen for an experienced Fulfilment Manager to join a rapidly growing ecommerce business operating from a modern, highly automated warehouse facility in Kent.
This role will suit a hands-on operational leader with a strong background in warehouse, dispatch, or fulfilment management who thrives in fast-paced, high-volume environments.
Key responsibilities include:
• Managing and motivating large fulfilment and dispatch teams
• Driving productivity, performance, and operational KPIs
• Ensuring customer orders are dispatched accurately and on time
• Leading daily operations across shift patterns and team handovers
• Maintaining high standards of health & safety and warehouse compliance
• Supporting process improvement and warehouse automation initiatives
• Managing staffing, absences, payroll records, and performance reviews
• Working closely with warehouse leadership to improve efficiency and service levels
The successful candidate will have:
• A minimum of 5 years’ experience within warehouse or fulfilment supervision/management
• Experience working within fast-paced ecommerce or distribution environments
• Strong people management and leadership skills
• A proactive and highly organised approach
• Experience managing KPIs, productivity, and operational targets
• Excellent communication and problem-solving abilities
• Knowledge of warehouse health & safety procedures and best practice
This is an excellent opportunity to join a highly successful and expanding business offering strong long-term career progression, a collaborative culture, and an impressive employee benefits package.
For further information or a confidential discussion, please get in touch directly.