The opportunity you've been waiting for
The business has the client base, the projects, and the operational foundations. What it needs now is a leader who can step in, take control, and make a measurable impact with an initial six-month period with the potential to extend.
The brief is clear: drive delivery across a portfolio of live projects, strengthen the management layer, and bring greater structure to an operation ready to perform at a higher level.
It suits an experienced contractor who thrives in complex service environments and leaves businesses materially stronger than they found them.
How you'll make your mark
You will take ownership of project delivery, commercial control, client relationships, team structure, and operational improvement. The priority is delivery. Everything else supports that.
* Lead live projects to time, cost, and quality targets, with direct oversight of underperforming accounts and contracts.
* Own project budgets, support commercial decision-making, and work closely with Finance on cost tracking and management account reviews.
* Oversee key accounts and client escalations, driving consistent reporting standards and accountability across the team.
* Develop managers across helpdesk, operations, and account management, creating clear roles, reporting lines, and a coaching culture that reduces firefighting.
* Improve planning, resource utilisation, and reporting tools, while driving adoption of technology and data-led decision-making.
What you bring…
* Senior experience in project or operations leadership within facilities management or another service-led environment with a mobile workforce.
* Strong commercial acumen and confidence managing budgets at scale.
* A track record of building structure and developing management layers quickly in interim or contract settings.
* Confidence using data, dashboards, and reporting tools to inform decisions and drive accountability.
* A hands-on, coaching leadership style with the organisational discipline to deliver at pace.
Denholm's take
This is a contract with substance. The business knows what it wants to achieve and has the platform to support it. What it needs is a Projects Director who can land quickly, build structure, and deliver results that last beyond the contract term.
If you have a strong track record in project or operations leadership and are available for an engaging six-month assignment, get in touch for a confidential conversation.