We are proud to provide 'Outstanding' care and be a great place to work. East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes. The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Job overview We have an exciting new opportunity for a Service Delivery Manager's to support our medicine management team. You will enjoy problem solving and want a role that presents you with fresh opportunities regularly. You will be organised and work in a methodical manner as you will need to provide responsive and effective management support to the specialist services across both acute sites. Main duties of the job The roles entail operational delivery, financial management, service development & improvement and the implementation and monitoring of national policies including RTT and DM01 targets and Key Performance Indicators/JAG requirements. The post holders will have a degree of autonomy at the service level and will work on service development and service transformation, working closely with the General Manager, Service Manager and Clinical Leads. This is expected to be a challenging role to meet the service demands, so experience within the specialist environments will be an advantage but it is not essential. You should be able to demonstrate all the criteria outlined in the person specification but also demonstrate a desire to develop this role and deliver excellence and quality in all operational and strategic objectives for the specialty areas. Working for our organisation A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Detailed job description and main responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Person specification Qualifications Essential criteria NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience/Degree level qualification Evidence of working in the NHS/other relevant organisation with leadership or management training or experience in healthcare Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience Desirable criteria Project management (PRINCE 2) qualification or equivalent relevant experience Recognised Leadership or Management qualification or equivalent relevant experience Experience Essential criteria Experience of programme/business planning Experience of analysing and interpreting complex data Experience of supporting and managing service improvement programmes and processes Understanding of financial implications and consequences Managerial experience within area of responsibility Experience of working across service boundaries and maintaining credible relationships with colleagues Experience of successful project management Desirable criteria Previous experience of Medicine Specialties Skills / Knowledge / Abilities Essential criteria Understanding of specialist information systems and processes Competent computer skills, with ability to collate, analyse, record, monitor and present complex information in a professional manner Demonstrates good communication and interpersonal skills Able to deal with pressurised deadlines and potentially controversial and sensitive situations Desirable criteria Ability to chair meetings Understanding of FOI and Subject Access request processes Knowledge of Health & Safety legislation Sound understanding of The JAG requirements for service delivery. Other Essential criteria Ability to travel independently between sites in an efficient and timely manner Patients come first at East Sussex Healthcare NHS Trust. Our vision is to be: The healthcare provider of first choice for the people of East Sussex. Our mission is to: Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services. Our strategic objectives are to: Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority. Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences. Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable. Our aims are that all services delivered by the Trust are: Safe Effective Caring Responsive and Well led Employer certification / accreditation badges