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Involvement assistant (apprentice)

Permanent
Alzheimers Society
Assistant
Posted: 9 March
Offer description

About The Role

Are you a good communicator and curious about people? We’re looking for an Involvement Assistant Apprentice to join the Involvement team. As a member of the team you will support activities that enable us to gather evidence to better understand peoples’ experiences, across the full spectrum of lived experience of dementia. You’ll support key involvement activities influencing local and national work, helping us to make the case for change as well working on projects that have a direct impact on people’s daily lives.

You’ll have the opportunity to take forward a project that will support the Alzheimer’s Society to reach and involve more people affected by dementia.

The apprenticeship is for 18 months and in this role, you will complete a Business Administration Level 3 apprenticeship.

About you

You will play a key co-ordination and support role within the Involvement Team. Working with colleagues, people living with dementia and their family, friends and carers in person and by telephone, email, via social media channels and over teams and zoom.

You’ll be supporting activities that enable people with lived and learnt experience to collaborate, sharing their knowledge, skills and opinions to help plan, shape and influence the work of Alzheimer’s Society.

Patience, empathy and a willingness to learn are essential skills. Someone who is self-motivated and has great interpersonal skills. You’ll be technically literate /IT proficient and interested in learning how to use our Dementia Voice Database.

Key Responsibilities:

1. Support the planning, coordination and delivery of involvement activities that gather insight from people affected by dementia.
2. Engage with people living with dementia, their families, friends and carers through telephone, email, online platforms (Teams/Zoom) and social media.
3. Assist in organising meetings, forums and engagement sessions, ensuring they are accessible and inclusive.
4. Maintain accurate records and support data entry, including learning to use and manage information within the Dementia Voice database.

What you’ll focus on:

5. Coordinating and supporting involvement activities that gather insight from people affected by dementia.
6. Communicating with people living with dementia, families and carers across phone, email, online platforms and social media.
7. Organising inclusive meetings and engagement sessions, ensuring accessibility and a positive experience.
8. Recording and managing feedback and data, including learning to use the Dementia Voice database.
9. Contributing to projects that increase participation and ensure lived experience meaningfully shapes local and national work.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 14th and Wednesday 15th April.

About You

About Alzheimer's Society

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