Social network you want to login/join with:
Business Analyst – Process Improvement and Automation, City of London
col-narrow-left
Client:
Location:
City of London, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
552382af483f
Job Views:
5
Posted:
18.07.2025
Expiry Date:
01.09.2025
col-wide
Job Description:
Job Title: Business Analyst – Process Improvement and Automation
Location: Hybrid (London –3 days in-office P/W)
Duration: 12-Month Contract
IR35: Outside
Business Analyst – Process Automation & Workflow Optimisation
Role Overview
We’re looking for a Business Analyst to support two high-impact initiatives focused on improving and automating manual processes within a well-established banking institution. Sitting within the Transformation & Technology team, this role plays a key part in driving workflow optimisation, task automation, and digital enablement across the organisation.
This is an exciting opportunity for someone passionate about digital transformation, process redesign, and driving efficiency within financial services .
Key Responsibilities:
Contribute to two concurrent workstreams:
• Philanthropy Operations Project – simplifying and automating manual workflows within charitable processes
• Operational Workflow Project – redesigning internal task and process management for greater efficiency
Work closely with stakeholders to gather requirements, analyse current-state inefficiencies, and identify automation opportunities
Produce clear and comprehensive documentation, including:
• “As-is” and “To-be” process maps
• Workflow diagrams and automation roadmaps
• Delivery plans and solution documentation
Support the use of Microsoft Dynamics 365 to enable smarter workflows and improve task tracking
Collaborate with fellow Business Analysts and cross-functional teams to ensure aligned delivery
Facilitate workshops, stakeholder meetings, and sprint planning sessions
Assist in testing, training, and rollout of new processes and tools
Skills & Experience Required
3–6 years’ experience as a Business Analyst, ideally in financial services, banking, or fintech
Proven track record in process improvement and workflow transformation projects
Strong skills in process mapping, documentation, and multi-stakeholder collaboration
Experience with Microsoft Dynamics 365 is highly desirable
Familiarity with Agile and/or hybrid delivery methodologies
Comfortable managing multiple workstreams simultaneously
Key Attributes
Proactive, curious, and solutions-focused
Strong communicator with the ability to engage across business levels
Adaptable in fast-paced and evolving project environments
Team-oriented with a strong sense of ownership
Passionate about automation, digital transformation, and continuous improvement
#J-18808-Ljbffr