Build Engineer - Service Desk (Hemel Hempstead)
Are you the type of engineer who takes pride in precision, loves well-structured processes, and enjoys making technology just work for users? This role could be your perfect fit.
We’re looking for a Build Engineer to join a high-performing Service Desk team supporting clients across the financial and regulated sectors. In this role, you’ll play a critical part in delivering new user setups, device builds, and seamless onboarding experiences across diverse environments.
What You’ll Be Doing
* Building and configuring Windows devices using Microsoft Intune & Autopilot
* Provisioning users in Active Directory and Microsoft 365
* Ensuring compliance with asset management and operational processes
* Improving and automating build and deployment workflows
* Ensuring a consistent, high-quality experience for clients and end users
You’ll work with world-class technologies, modern cloud platforms, and an outstanding technical team—ideal for anyone passionate about both tech and continuous improvement.
What You’ll Need
* Experience in an MSP or multi-client environment
* 3+ years in service desk, workstation deployment, or similar role
* Hands‑on expertise with Intune, Autopilot, AD, Entra ID/Azure AD
* Strong documentation habits and attention to detail
* Excellent communication and customer service skills
* A structured, process‑led approach to delivery
Benefits
* 31 days annual leave
* Social events & cinema tickets
* Cycle to Work scheme
* Pension
Salary: Up to £35k (DOE) + benefits
Details
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Information Services and Computer and Network Security
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