Job Description
Job Title: Infrastructure Analyst (On-Site, Full-Time)
Location: Springvale,Belfast, Ireland
Contract Type: 12-Month Contract with Potential Extension
Payrate: £22 to £26 per hour (Inside IR35)
Working Hours: 5 days on-site, 37.5 hours per week
About the Role:A leading manufacturing sector client is seeking an IT Analyst to join their dynamic, business-facing IT team. This is a hands-on role supporting both manufacturing and office environments, focused on delivering efficient IT services, maintaining critical infrastructure, and driving proactive improvements. This varied position involves a mix of desktop support, server management, and network maintenance, making it ideal for IT professionals who thrive in fast-paced, technically challenging environments.
Key Responsibilities:
* Conduct updates, upgrades, and maintenance for both hardware and software systems to improve network efficiency, cost-effectiveness, and security.
* Address high-priority issues and escalations from internal business partners.
* Troubleshoot and resolve PC, server, networking, and cabling issues.
* Ensure IT services remain compliant with IT Security, SOX, and internal controls.
* Support the integration of IT hardware, including factory torque tooling systems like the Pinpoint system.
* Provide on-site IT support, including system and infrastructure management
* Serve as a bridge between internal IT teams and business partners, working directly with facility staff to resolve technical issues.
* Provide 24/7 support for critical systems, including Windows PCs and networked hardware.
* Conduct proactive project work to enhance IT capabilities within the facility.
* Use the Pinpoint system for factory torque tooling integration, including cabling and networking.
* Maintain clear records of tasks and follow-up actions.
Required Qualifications:
* Fluency in English.
* IT-related degree or extensive ITSM/ITIL experience.
* Basic Microsoft 365 skills.
* Strong interpersonal skills for managing priorities, issues, and influencing others.
* Excellent communication and change management skills.
* Prior experience managing and resolving issues across multiple business units.
* Project management experience.
Preferred Background:
* Knowledge of computer hardware, network support, software interfacing, and desktop support.
* Understanding of server infrastructure, telecommunications, and database management systems.
* Familiarity with hands-on IT support in manufacturing environments.
* Strong analytical skills.
To apply, please upload a copy of your CV or send your CV directly
Randstad Technologies is acting as an Employment Business in relation to this vacancy.