Neighbourhoodnavigation (social prescribing) is an exciting NEW service for East Surreyenabling GPs, nurses, other health and care and social professionals to referor recommend people into a range of local, non-clinical community-basedservices across the Joy platform.
TheEngagement role will form a key part of a new team delivering this new service.We would love to hear from you if you are a passionate, organised, andcommunity-minded individual, with a strong background in community development.You will bring proven experience of engaging with underrepresented or prioritygroups alongside the confidence to attend meetings to promote the service and buildtrusted relationships with diverse stakeholders.
We wouldlove to hear from you if you are skilled in juggling your workload, you will be comfortable managing competingdeadlines while maintaining high standards and attention to detail. You will haveexcellent communication skills and engage partners remotely and in person.
Main duties of the job
The comms andengagement officer will engage and build relationships with a range of localstakeholders across East Surrey promoting the key benefits of the service. Youwill also work closely and build relationships with the local neighbourhoodsand Primary Care networks (PCNs) and be the main point of contact for enquiriesand development of the Joy marketplace.
You will meetand communicate with a wide variety of local groups to understand what servicesthey provide and encourage them to sign up to the Joy marketplace to supportreferrals.
Work with our Communications team and provide regular service updates.
About us
Do you want to be part of an organisation that was rated best provider of NHS care to work for nationwide? (2023 staff survey results)
First Community is a staff ownedsocial enterprise rated Good by CQC, which delivers NHS community services acrosseast Surrey and parts of West Sussex. Weare looking for individuals who share our values First-rate care, First-rate people,First-rate value.
First Community is a great placeto work, everyone has a voice and is supported to develop their career to itsfull potential. We offer all our staff: NHS terms and conditions, high qualitytraining and development opportunities, flexible working to enable a good worklife balance, an inclusive and friendly work environment, an NHS pension,flexible retirement options and various employee benefits.
Please talk to us before applyingor at interview about the flexibility you need. We may not be able to meet yourneeds exactly, but we do promise to fully consider your request and meet your needswhere possible. Please note, flexible working options may vary depending on therole.
At First Community we welcomeapplications from black, Asian and minority ethnic candidates, LGBTQ+candidates and candidates with disabilities. We ensure that all applicants aretreated fairly and consistently at every stage of the recruitment process,including the consideration of reasonable adjustments.
Sustainability is integral toFirst Community achieving the NHS Net Zero target.
Job responsibilities
To support and promote the development and delivery of the East Surrey NeighbourhoodNavigation (social prescribing service) and the digital Joy platform. The Joyplatform allows health professionals to access preventative care options forpatients that will lead to a better, long term health outcome for people. Theservice will be aligned and integrated with the five East Surrey neighbourhoodsand the local health and wellbeing networks.
Raise the profile andawareness of the service and Joy with local groups, services and partners withinEast Surrey and integrate and the local neighbourhoods. Understand the needs of the wider population andthe assets within the local communities. Engage and maintain relationships withkey stakeholders across the system and link into the local support networks. Provideregular service updates on the wider benefits of the service.
The new service will be working in partnership with key stakeholders inEast Surrey including GP practices, Primary Care Networks (PCNs), GrowingHealth together, Local Authorities, Voluntary Community and social Enterprises(VCSE), Ageing well steering group, East Surrey Place, local communityproviders and Community link workers.
Facilitating conversations with wider IntegratedNeighbourhood Team (INT) to share contributions, expertise and knowledge thatsocial prescribers bring and supporting shared decision making.
When completing your application please refer to both theApplication Guide and full Job Description & Person Specification - thesecan be found under supporting documents.
Person Specification
Skills
* Excellent people and communication skills.
* Able to communicate clearly and engage with and influence people and networks at all levels.
* Able to work with and understand the diverse range of community partners across East Surrey.
* Understanding of local population health data.
* Excellent organisational and time management skills.
* Ability to work to deadlines often with changing and competing priorities.
* Attention to detail and accuracy.
* Excellent listening and interpersonal skills.
* Commitment to shared decision making when working with individuals.
* Ability to maintain confidentiality.
* Maintaining effective working relations at all levels.
Experience
* Experience of working within social prescribing, voluntary/community sector, primary care, public health or health promotion.
Qualifications
* Educated to A Level or equivalent, or you have relevant experience
Knowledge
* Good understanding of health and wellbeing issues, health inequalities, wider determinants of health and social prescribing.
* Good Understanding of the local communities and networks covered by this service (East Surrey).
* Ability to manage varying workloads and prioritise tasks.
* Good IT and administrative skills e.g., Microsoft Office, databases and web platforms.
* Full driving licence and access to a car.
* A good understanding of social media and web-based channels.
* Ability to work on own initiative as well as part of a team.
* Flexible, adaptable, and creative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£27,485 to £30,162 a year+5% HCAS per annum, pro rata
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