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Digital services manager (ehcr & application development)

Bothwell
NHS National Services Scotland
Service manager
Posted: 18 July
Offer description

The Role

The Digital Transformation Service delivers high quality digital services and solutions that meet the immediate and future needs of the staff and patient population in Lanarkshire.

Through the Head of Digital Transformation, the Digital Services Manager (EHCR & Application Management) is accountable for the day to day management of their Service Area, including responsibility for its performance, resources and activities.

Responsible for providing specialist technical and managerial input to the department’s strategic structure and for contributing to the development of the future digital strategy.

In addition to Departmental business the Digital Services Manager (EHCR & Application Management), directed by the Head of Digital Transformation, is expected to work on a range of Clinical service specific and NHSL wide issues.

Additional Information Specific to the Role

* Accountable for support and development of Clinical applications under their remit
* The role will validate and authorise planned changes, ensuring minimal service impact.
* The role will oversee service transition of new technologies to ensure a seamless integration into the digital workplace.


NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.


What we'll need you to bring

Qualifications

* Masters Degree in a relevant technical discipline
* Formal certification in the following specialist areas:-
o IT Service Management
o Project/Programme Management

Experience, Competencies and Personal Skills

* Extensive experience in IT service management in the NHS or another complex multidisciplinary public or private sector organisation.
* In depth, specialist expertise in complex information systems acquired through formal training and experience over an extensive period of time.
* Demonstrable experience of managing in a large, complex health organisation during a period of change.
* Experience in staff management/development and cross-functional/multi-disciplinary working at peer level e.g. working within a Health and Social Care Digital Group consisting of NHS and Local Authority staff
* Extensive people and financial management capabilities e.g. line management, financial management.
* A significant and demonstrable track record of success in the management of service improvement, in the delivery and monitoring of technical operational services, in the planning and delivery of successful organisational change and in proactive partnership working internal and external to the NHS.
* A high level of performance in the leadership behaviours identified as crucial within NHS Scotland such as working in partnership, learning and development, caring for staff, improving performance through team working, communicating effectively, improving quality and achieving results.

Detailed understanding of industry best practice, current and emerging technologies.

* Car driver with full, valid licence is essential.

**Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence**


It would be great if you also have

* IT Service Management, e.g. ITIL (Practitioner)
* Project/Programme Management e.g. Agile (Practitioner), PRINCE2 (Practitioner)
* Demonstrable experience in leadership and change management in a large complex organisation with practical experience of managing a skills based staff
* Expertise in IT Service Management and Application Development disciplines gained through extensive experience in the application of knowledge from academic study into operational management activities
* Significant demonstrable senior management experience within a large and complex organisation
* Delivery of major/complex projects to time, cost and quality
* Extensive people and financial management capabilities, e.g. line management and financial management
* Extensive knowledge and experience in managing operational budgets in a public sector context
* Exceptional programme management skills, including the ability to effectively deploy resources and manage multiple highly complex programmes of diverse scopes in a cross-functional environment, e.g. Health and Social Care
* The post requires advanced use of computers and software including highly developed knowledge of data capture, analysis, business intelligence, and business support packages and products
* Broad understanding of health and healthcare national policy frameworks
* Effective and confident communication skills are required to present, advise and defend analysis, procedures and standards to a senior audience
* Ability to negotiate and influence change
* Excellent analytical skills
* Ability to demonstrate the critical leadership behaviours, identified as essential to achieving success within NHS Scotland
* Can demonstrate confidence in leading and setting direction


Contract type

Permanent

Full time

37 hours


Location and Working Pattern

This role will be based in the Digital Team within Kirklands

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.


Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Barry McAlister on barry.mcalister@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on Lynn.Deas@lanarkshire.scot.nhs.uk(Please remember to include the job title and reference number in your email)


Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

* A minimum of 27 days annual leave increasing with length of service

* A minimum of 8 days of public holidays

* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

* Paid sick leave increasing with length of service

* Occupational health services

* Employee counselling services

* Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.


Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
* Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

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