Customer Service Advisor - Welsh Speaking
Fully Remote
Akkodis are currently working in partnership with a leading service provider to recruit a number of Customer Service Advisors with the ability to communicate in both Welsh and English. There are opportunities to work on either a day shift or night shift pattern.
Day Shift: £26,267 per annum
Night Shift: £31,846 per annum (shift allowances included)
The Role
As a Customer Service Advisor you will provide world class customer care via phone, email, and social media.
The Responsibilities
* Deliver exceptional customer service
* Resolve customer enquiries via phone
* Respond to customers via social media
* Resolve web queries and enquiries via email
The Requirements
* Fluency in Welsh and English both spoken and written is essential for the role
* Great communication skills and a knack for problem solving
* A customer focused nature with excellent listening skills
* Computer literacy - Microsoft Office 365
This role is vital in delivering high-quality service so if you're confident communicating in Welsh and English and thrive supporting customers, you could be the perfect fit. Apply now!
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website