Engineering Supervisor Location: St Albans, Hertfordshire Salary: £42,000 - £48,000 per annum company vehicle or allowance About the Role We are looking for an Engineering Supervisor to join our Quoted Works Team, responsible for leading and supporting the day-to-day onsite and technical operations of our installation and small works department. This role involves: Supervising a team of engineers, monitoring performance using KPIs, and implementing training and development plans Providing high-level technical support across fire and security systems to ensure compliance with industry standards Supporting onsite service issues, reviewing job specifications, and maintaining excellent customer relationships Proactively resolving customer disputes and communicating clearly with all stakeholders Assisting the Project & Small Works Team with efficient resource allocation Conducting regular inspections and audits to maintain quality control and implement corrective actions Ensuring team compliance with health & safety regulations and promoting a culture of safe working Collaborating with other supervisors to align engineering practices across the business and represent your team in leadership meetings About You The ideal candidate will have: Extensive hands-on experience in fire and security installation and small works Proven experience in leading, mentoring, and developing engineers Strong technical knowledge and familiarity with relevant industry standards (BS5839, BS7671) Excellent interpersonal skills, able to build strong relationships with internal and external stakeholders Self-motivation, organisation, and integrity, with a drive to learn and grow A focus on delivering unrivalled customer experience and high-quality service What We Offer 9-day working fortnight Continuous professional development Wellness & Employee Assistance Programme (EAP) YuLife benefits programme Death in service insurance Salary sacrifice pension scheme Regular one-to-one check-ins with your line manager 25 days' holiday Bank Holidays (increasing to 35 days with tenure) Supportive, friendly company culture with work-life balance Recognition programmes including Team Member of the Month Annual company day to celebrate achievements Location / Practicalities Based at our St Albans office, must live within 25 miles or Central London Travel to client sites as required (South-East focus) Full UK driving licence required Salary & Benefits Competitive salary: £42,000 - £48,000 per annum Company vehicle or allowance available Career progression opportunities within a growing, dynamic business This is a fantastic opportunity for a hands-on engineer ready to step into a supervisory role, with the chance to lead a diverse team, develop professionally, and make a real impact on both the business and its customers. Please apply with your CV at SER Limited. SER-IN