Job Description
Administrative Officer (AO) - Ministry of Justice:
Location: Sunderland (with travel to South Tyneside and Gateshead)
Salary: £12.36 per hour
Hours: Full-time, 37 hours per week (Monday to Friday, general office hours)
Contract: Fixed term until 31/12/2025 (high potential for extension)
We are currently recruiting for an Administrative Officer (AO) to work as a Tribunal Clerk based in Sunderland. The role requires flexibility to work at additional locations in South Tyneside and Gateshead as needed, so applicants must be able to commute.
Key Responsibilities include (but are not limited to):
1. Providing professional and courteous service to members of the public
2. Opening, sorting, and dispatching post
3. Preparing and checking case papers and files
4. Photocopying, filing, and maintaining office records
5. Creating and updating data on in-house systems
6. Supporting the wider team with any additional general administrative duties as required by management
Essential Skills and Experience:
7. Excellent data entry accuracy and general IT competence
8. Proficient in Microsoft Word and Excel
9. Strong organisational skills with the ability to prioritise workload and meet targets
10. Professional communication skills and a commitment to delivering high standards of customer service
11. A reliable team player with a proactive and flexible approach to work
12. Minimum of 5 GCSEs (or equivalent), including Maths and English
This is a fantastic opportunity for someone looking to develop or continue their career in a professional and structured environment.