Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! We are currently looking for a Business Support Coordinator to join our thriving Business Support team, based in our Manchester office. This is a key, varied role supporting our audit teams, coordinating tender documentation, and providing professional front-of-house and administrative support. You’ll work closely with Partners, Directors and Managers, playing an important part in delivering a high-quality service to our clients. Why Menzies? At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us: People First : Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024 and 2025 Work with Inspiring Clients : You’ll be working with a range of clients so no two days will be the same. Collaborate Across The Firm : Working with various people across the firm to raise the profile of Menzies Academy Innovate with Purpose : We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value. Empathy at Our Core : We don’t just serve our clients; we build trusted relationships that stand the test of time. Key Responsibilities Assistance with client tasks Maintaining client information on the firm’s practice database Raising fee notes based on our fee forecasts and helping with tidying codes in respect of WIP Setting up new job codes in firm’s databased for each year’s audit/new services offered Requesting bank letters and monitoring and chasing responses to these through the online platform, using the firm’s process without manager input, liaising with client to confirm any changes in details/obtain information required for new clients Prepare and write tender documents for prospective clients Reports Formatting reports for clients (Audit plans and Management letters), completing these to marketing standards for issue to clients Preparing template reports for clients (Audit plans and Management letters), for audit team and managers to tailor and complete Undertaking a review of departmental reports to ensure completeness of information, spelling and grammar Formatting reports for clients (Audit plans and Management letters), completing these to marketing standards for issue to clients New clients/refreshes for existing clients Assistance with completion of new client set up (Anti Money Laundering forms, conflict emails, ID checks, liaising with client to obtain information required) Preparation of Engagement letters using standard templates Meetings and travel (whole team) Arranging client meetings for the Partners, Directors and Managers, booking accommodation and travel arrangements Proactively booking accommodation for the audit team based on job bookings on the staff planner Proactively obtaining meeting agendas and papers for upcoming Audit Committees and Board meetings General duties Covering Front of House Management of all incoming and outgoing office post for the department Copying, scanning, filing and archiving of documentation, including management of all audit paperwork, including century into and filing on our electronic document storage system Responding to requests from the Partners, Directors, Managers, wider team and clients Printing and binding of reports Answering the phone and taking messages Assisting the wider Business Support Team with requests as required Creating Tender documentation/Presentations Setting up meeting rooms/AV as needed Skills, Knowledge and Expertise The successful candidate will have GCSEs in English and Maths, or equivalent relevant work experience. Essential Some exposure to, or an interest in, preparing and supporting tender or proposal documentation Strong administrative skills, with good attention to detail and accuracy Good time-management skills, with the ability to organise workload and meet deadlines Confident IT skills, including Microsoft Office (Word, Excel, Outlook and PowerPoint) Clear and professional verbal communication skills, both face-to-face and over the telephone Comfortable using video-conferencing tools such as Microsoft Teams Friendly, approachable and professional manner A strong focus on delivering good customer and client service Organised, reliable and flexible, with the ability to remain calm when working to deadlines Desirable Experience gained in a professional office environment, or through hospitality, retail or other customer-focused roles (helpful but not essential) Personal Effectiveness Builds positive working relationships and communicates confidently with colleagues, clients and suppliers Produces accurate, high-quality work within agreed timescales Organises own work effectively, keeps others informed of progress, and takes a proactive, solutions-focused approach Additional Information On very rare occasions, travel to other UK offices may be required to provide cover Benefits At Menzies, we know that success starts with our people. That’s why we offer: Career Development : From learning opportunities to career coaching, we’ll help you achieve your goals. Competitive Benefits : Private medical cover, pension matching, and enhanced parental leave, to name a few. Flexibility That Works for You : Agile working is embedded in our culture. Perks That Go Beyond : From volunteering days to wellbeing initiatives, we care about your whole self. To find out more about our benefits please read here