Mission
You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.
Key Responsibilities
* Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
* Take ownership of your customer base to meet/exceed our contractual requirements
* Delivering a best in class service
* Working closely with the customer to identify operational issues that we can resolve
* Provide clear and concise service reports that demonstrate the value of Schneider Electric
* Proactively identify and provide quoted solutions for improvements, upgrades or repairs
* Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
* Advise and assist Operations Managers and Sales with larger opportunities
* Take part in the team call out rota and support other members of the team where possible
Skills and attributes
* Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience would be beneficial but not necessary
* You possess previous experience in the Field Service environment, where you had to look after customers
* You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
* Be able to demonstrate related work experience and a strong track record in similar role
* Positive attitude and constructive approach
* Hold a full driving license
What we offer you:
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
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