Overview
Receptionist, Malmaison – £12.46ph / 40 hours – Permanent position – Malmaison York
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.
You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?
At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Responsibilities
* Be the face of the hotel and greet guests in a friendly, professional manner.
* Set the tone of the guest visit and ensure all queries are addressed to exceed expectations.
* Maintain high standards of service and presentation.
* Support internal development and progression opportunities within Malmaison.
* Represent Malmaison’s brand values in interactions with guests and colleagues.
Qualifications & Requirements
* Friendly, passionate and energetic demeanor with natural hospitality charm.
* Customer-focused with a passion for delivering attentive service.
* Commitment to high standards and guest satisfaction.
* Interest in internal development, progression, and apprenticeship opportunities.
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