Customer Technical Support Scientist
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Salary: £40,000 per year
Full time
Office based - Sand Hutton with travel
Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then we are looking for you.
The Company
Modern Water is a pioneering and innovative technology company, specialising in membrane water treatment solutions and advanced monitoring products.
We have developed and commercialised cutting-edge technology, focused on monitoring of contaminated water and decontamination of wastewater, making recycling of water more efficient.
We are now looking for an experienced technical support scientist professional to join us in this exciting journey of growth.
The Role
In this new role you will be responsible for providing expert advice to all of our customers on the telephone, email and live chat.
You will also support your colleagues by providing scientific advice as required.
You will work to provide an excellent service at all times ensuring our customers have the best experience, troubleshooting and resolving issues related to software, hardware and equipment.
You will be responsible for installing equipment and performing instrument demos, training and workshops for customers.
You will work with the Business Development Manager to provide project based support in gaining new sales opportunities.
You will undertake local and international travel as required.
If you have previous experience within this field and ready for a new challenge, we would love to hear from you.
Opportunities for role expansion and growth will come as the company continues to evolve.
In addition to joining a fast growing organisation, you will receive £40,000 per annum for this full-time role with 33 days annual leave inclusive of bank holidays, a contributory pension scheme and company bonus scheme.
To apply please send your CV and covering letter by 29th August 2025. Please note that this vacancy may be withdrawn prior to the closing date.
Full job description available on request.
No agencies please.
INDHS
TPBN1_UKTJ