Job Summary
Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients? Then why not join us as a Ward Clerk! We are looking for a highly motivated, dedicated customer focused individual to join our team on Brightlingsea Ward. You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants. The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills. If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you. Please note this role is open to Permanent ESNEFT employees only.
Main duties of the job
* Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.
* Admitting patients to Epic EPR and printing of labels, wristbands and any forms required.
* In liaison with appropriate ward staff, assist in arrangements for patients discharges and transfers to other hospitals or wards (e.g. booking transport and follow up appointments for outpatients/X-ray).
* Ensure necessary documentation relating to patient discharge has been completed (all reports filed and TTA received).
* Discharge patient using Epic EPR.
* Maintain an up-to-date bed status using Epic EPR.
* Arrange patient appointments.
About Us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
* Date posted: 13 October 2025
* Pay scheme: Agenda for change
* Band: Band 2
* Salary: £24,465 a year per annum
* Contract: Fixed term
* Duration: 11 months
* Working pattern: Full-time
* Reference number: 432-HR773-25
* Job locations: Colchester General Hospital, Colchester, CO4 5JL
Job Description
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Essential
* Good clerical experience
* Experience of contact with members of the public
* Excellent written and verbal communication skills
* Good level of computer literacy
Desirable
* Previous Ward Clerk experience
* Evidence of on-going professional development
* Experience with Microsoft applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Employer details
Employer name: East Suffolk and North Essex NHS Foundation Trust
Address: Colchester General Hospital, Colchester, CO4 5JL
Employer's website: https://www.esneft.nhs.uk/
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