Housing Support Gateway Referral Officer
About the Role
Housing Support Referral Gateway Officer G09 £38,220 - £40,777 per annum 37 hours per week.
The post holder will be responsible for the appropriate delivery of Housing Support services for people who are homeless, at risk of becoming homeless or who have community safety/housing support needs across the whole of Wrexham County Borough, ensuring placements are prioritised, risk assessed and appropriate.
The post holder will need to enhance and further develop partnership working with the Housing Teams, Support Services and Housing Support providers in accepting, prioritising and co‑ordinating appropriate referrals that support people with complex and non‑complex needs in a way that enables them to maximise their independence, be able to access opportunities relevant to their needs, assessing and reviewing services and recommending changes to ensure provision is the most appropriate. They will need to have experience of chairing multi‑agency meetings to ensure that any placement / allocation is appropriate and sustainable.
At a strategic level the post holder will make recommendations to ensure joined‑up housing options and support services are delivered to people with a range of housing and support needs, gathering client evidence of service delivery that will identify gaps or duplication in service provision and ensure that these are signposted and addressed by providing the Housing Support and Development Grant Team with information which will inform service planning processes. The post will be critical to ensuring that agency work supports the strategic aims of the Local Authority, Housing Options, Housing Tenancies and the Housing Support Programmes.
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
About Us
The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi‑religious and multi‑ethnic and complements the diversity of our communities.
Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).
Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.
The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.
As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).
Employee Benefits
* Membership in the Local Government Pension Scheme
* Flexible working arrangements
* Generous annual leave up to 32 days
* Family‑friendly policies supporting caring and family commitments
* Work‑life balance and flexi time (dependent on role)
* Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
* Health & well‑being resources, for example:
o Healthy & Wellbeing Champions
o Employee assistance programme with advice on staying healthy financially, mentally or physically:
+ Counselling (available 24/7, 365 days a year)
+ In‑the‑moment emotional support (available 24/7, 365 days a year)
+ Option to set health‑boosting goals with small, sustainable lifestyle changes
+ Connect health apps to track physical health and meet progress goals
+ Blogs, videos, recipes and more resources providing inspiration and motivation
+ Identify risks of developing leading lifestyle‑related diseases with mental health and financial scores
+ Legal, financial and consumer advice
o Health and wellbeing events and campaigns throughout the year (e.g. November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
o Menopause Café and guidance
o Unpaid Carer Café and guidance
#J-18808-Ljbffr