Who We Are
t2 group was formed in 1996 and has grown to become one of the largest providers of apprenticeships in the UK. We are the market-leading specialists delivering high-quality Apprenticeships in:
* Health and Social Care
* Leadership and Management
We are continuously looking at new and innovative ways to meet the needs of our learners and employers.
Our aim is to reduce unemployment and drive economic prosperity by helping businesses innovate, grow and prosper through our training and coaching solutions.
Throughout everything we do, we aim to provide very high standards in a positive, safe and supportive culture that aspires to excellence and raises expectations through a clear and realistic strategy for planning and developing our learning programmes.
We are a primary contract holder with the Education & Skills Funding Agency, providing funding to companies and individuals across England.
We are also endorsed by Skills for Care. The Skills for Care endorsement signifies that t2 group's health and social care apprenticeships align with the highest industry standards and are designed to enhance the skills and competencies of healthcare professionals working in adult social care. It reinforces the company's position as a trusted and reliable partner for organisations seeking comprehensive and effective training.
Working at t2 group
At t2 group we are passionate about our people. We are a committed and devoted team who strives for excellence. We have a passion to push the business forward and provide every learner with an outstanding learning experience.
In return for your hard work and dedication here are just a few of the fantastic benefits:
* Laptop and mobile phone provided
* 25 Days annual leave plus bank holidays (increasing with length of service)
* Christmas and New Year shutdown period
* Pension scheme
* Specsavers scheme
* NUS Discount Card eligibility
* £500 Employee referral bonus scheme
* Enhanced sick pay
* Maternity reward vouchers
* Employee wellbeing and assistance programme
If you want to put your skills and experience to work in a new way, bring passion to work and thrive on a challenge, we might just have the perfect opportunity for you.
Position:
Job Title:
Data Administrator
Based:
Fern House, St Mellons, Cardiff (Hybrid working based on performance)
Reports to:
Work Based Claims Manager
Role Purpose:
As a Data Administrator, you will work within the Claims Administration Team as part of our wider support function. You will play a vital role in ensuring our learner records are accurate, compliant, and processed efficiently, helping us deliver high-quality training services.
You will be the go-to person for managing paperwork, certificates, and system updates, while keeping our administrative processes running smoothly. Working closely with colleagues across the business, you'll resolve queries, support audits, and contribute to a friendly, well-organised office environment. Your attention to detail and commitment to excellence will help drive the continued growth and success of t2 group.
Requirements:
Requirements
* Current, extensive and relevant vocational experience (min 2 years) in the adult / elderly health & social care sector, including Dementia and Learning Disabilities at a Senior Carer level or above
* Health and social care qualification at Level 3 or Level 5
* Experience of working within work-based learning/educational settings and hold an Assessor qualification
* Ideally you will hold a teaching qualification at Level 3 or above
* Good English and maths skills, preferably to GCSE level or equivalent (C or above)
* Experience of working in high demand environments, to targets and tight deadlines
* Experience of working autonomously, having excellent time management, organisation and planning skills
* Strong communication skills with the ability to build relationships with key stakeholders
* Excellent IT Skills – ability to navigate internal applications and use Microsoft packages
Key Responsibilities:
* Checking, processing, and inputting learner paperwork in accordance with contract funding requirements for both new and existing learners.
* Sorting and processing certificates onto internal systems.
* Providing administrative support to the team, department, and business.
* Filing, scanning, and archiving documents.
* Undertaking reception duties on a rota basis, including handling incoming and outgoing mail, greeting visitors, overseeing the sign-in process, and arranging refreshments for important meetings as needed.
* Liaising with Assessors and Performance Managers to resolve all administrative support queries.
* Performing general administrative tasks.
* Assisting with audit preparation as and when required.
* Raising any safeguarding or learner welfare concerns to the Safeguarding Team in line with reporting procedures
Skills And Experience - Required
* Excellent IT Skills including experience of using Microsoft packages such as Word, Excel, Outlook and Teams
* Ability to accurately input, check, and process learner data and documentation to ensure compliance with contract regulations.
* Ability to manage time effectively, balancing competing priorities
* Strong organisational abilities to manage multiple tasks, deadlines, and keep accurate records
* Excellent verbal and written communication skills to liaise with learners, internal teams, assessors, line managers, and external bodies
* Understanding of data protection and maintaining confidentiality when handling sensitive learner data
* A proactive approach with a strong drive to overcome challenges, demonstrating tenacity in achieving goals
* Capable of working both collaboratively within a team and independently with minimal supervision, while maintaining productivity.
Skills And Experience – Desirable
* A background in administration, preferably within an educational or training setting, where you have gained practical experience managing general administrative tasks.
* Familiar with MAYTAS or other training provider management systems, with the ability to input, track, and report on learner data, ensuring accuracy and compliance
* Previous experience with managing or supporting the administration of Work-Based Learning contracts, including understanding of associated funding, compliance requirements, and learner progress tracking
Other information:
Salary
Basic £23,751
Additional Requirements
Employment is subject to a satisfactory basic DBS check & references
t2 group is committed to providing a safe environment for all learner's and employees. To find out more about our commitment to safeguarding please visit the t2 website
We'd love to hear from you Apply today and take the next step in your career with t2 group.