Role – Customer Service Adviser
Location – Diss, Norfolk
Working hours – Monday to Friday – 8.30am – 5.00pm
Rate of pay – £25,396 per annum
Capacity of role – Permanent position
Our client is a specialist within their division and currently seeking a Customer Service Adviser to join their busy office team.
Candidates will need to be computer literate and will have a natural flair for customer service.
This role is a fresh and fantastic opportunity for someone looking to start a career within a commercial environment or equally to join a thriving business. and develop their career development within an established organisation
Main duties will include –
Supporting their customer service team and ensuring that a excellent experience across all interactions
You will be responsible for passing enquiries on to the relevant departments within the team.
Manage and logging complaints and help direct potential sales leads to the right team.
Interacting with customers via a multitude of methods and ensuring all documentations is stored correctly and accurately.
Reaching out to customers for feedback and promote reviews on various channels
Candidate attributes –
Excellent customer service skills
Good communication skills both written and verbal
IT Literate skills
Ability to work in a fast paced environment.
Skills Required
Customer service, Administration, Admin, IT literate, Communication skills,
Keywords
Customer service, Administration, Admin, IT literate, Communication skills