Overview
Lead Delivery Engineer in Digital Workplace at Bank of England. Location: Leeds. The Digital Workplace domain is part of the Bank's Technology division, responsible for selecting, delivering and continuously improving a portfolio of digital services that help colleagues collaborate, communicate and be productive irrespective of role, device or location.
The Bank offers flexible working opportunities, a strong sense of community and well-being, and a mission to promote the good of the people of the UK.
Responsibilities
* Providing 3rd Line Support and project delivery for the services owned by the EUC team.
* Designing and maintaining platforms including Windows Clients, Windows 365 Virtual Desktops, and iOS devices using Intune.
* Converting MECM application packages and creating new Win32 packages to be deployed via Intune.
* Maintaining the MS Tunnel mobile VPN service for bank managed mobiles.
* Building and maintaining Linux and Windows Server VMs in Azure, including patching, monitoring and upgrading.
* Balancing live service maintenance with project delivery through effective time management.
* Out of hours on-call support.
* Researching and developing solutions that expand or enhance the service and technology portfolios, automate IT operations, reduce costs or increase levels of service.
* Ensuring colleagues understand how to use and access services and the value of doing so.
* Supporting wider initiatives led by the Digital Services and Digital Workplace leadership teams.
* Adhering to ITIL processes and providing training for other technology teams where necessary.
Role Requirements
Minimum Criteria
* Deep knowledge of Intune, Autopilot, Windows 365 and Windows Endpoint management.
* Proficient in maintaining iOS COPE and BYOD devices using Intune MDM/MAM policies.
* Proficient in Active Directory, Entra ID, Group Policy, and Microsoft 365 related tools and technologies.
* Experience in packaging and deploying applications through MECM and Intune.
* Experience with maintaining Azure IaaS and PaaS solutions.
* Ability to create and edit PowerShell scripts for automation of processes and bulk tasks.
Essential Criteria
* Ability to build proven, effective working relationships with others and provide challenge where appropriate.
* Excellent interpersonal and communication skills.
* Strong organizational and time management skills, driving tasks to completion.
* Attention to detail and ability to craft concise, informative user documentation.
* Positive can-do demeanour and ability to work well under pressure.
* Willingness to embrace a Service First culture.
Desirable Criteria
* Azure Administrator Associate Certified; Microsoft 365 Endpoint Administrator Associate Certified.
* Experience with PowerShell Application Deployment Toolkit.
* VMware Horizon / VDI / App Volumes / App Layering / FS Logix; Citrix DaaS/Virtual Apps and Desktops.
* MECM task sequence and Windows OS build creation; Basic Firewall/ACL knowledge.
Location
Leeds
Salary and Benefits
Salary range for this Leeds-based role is £47,920 - £53,910. The Bank offers a comprehensive benefits package, flexible working arrangements, and a non-contributory, career-average pension with various options through the benefits program. 26 days of annual leave with option to buy up to 12 additional days.
National Security Vetting clearance will be required; the process typically takes 6 to 12 weeks post offer plus Bank security checks. Further information is provided in the Privacy Notice.
Inclusion and Immigration
The Bank values diversity, equity and inclusion and welcomes flexible working arrangements. The Bank is an approved sponsor with immigration rules applied on a case-by-case basis. Eligibility for sponsorship cannot be guaranteed and is subject to case-by-case assessment.
Application Process
Please ensure you complete the work history and answer all application questions fully. The assessment process includes two interview stages. This role closes on 24 September 2025. If applying under the Disability Confident Scheme, check the relevant box in the Candidate Personal Information section.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Industries: Technology, Information and Internet
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