The RAC is known for roadside rescue - but this isn't that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you'll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
Where you'll work
You’ll be part of the Leicester cluster, covering areas like Leicester, Oadby, Wigston, Hinckley, Melton Mowbray, Market Harborough, Loughborough. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments – no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly.
What to expect
Your day starts with a clear digital schedule. Each job is pre-booked, with the member expecting you. You’ll carry out:
* Routine servicing
* Diagnostics using advanced mobile equipment
* In‑depth repairs you’d normally complete in a workshop
* Member advice and recommendations based on your inspection
* Vehicle safety checks aligned to RAC standards
Why SMR is different (and why techs love it)
* Planned appointments instead of emergency responses
* Consistent workflow instead of unpredictable demands
* In‑depth repairs, not roadside temporary fixes
* Time to do the job properly, with support and parts ordering built in
* Clear schedules using RAC's mobile service platform
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent)
* Minimum 2 years’ experience as a vehicle technician working on light vehicles
* A full UK driving licence with fewer than 6 points
Benefits
A competitive base salary of £40,178, with on‑target earnings up to £52,000. Guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities.
* 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays
* Full‑time 40‑hour week, Monday‑Saturday availability (8 am‑8 pm)
* Opt‑in Guaranteed Overtime: after your first month, you can choose to work extra rest days at £30 per hour
* Tools to Drive Your Future – free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
* Time Off That Matters – 23 days of holiday (rising to 25 with service), plus bank holidays, paid family leave and flexible schedules
* Financial Security & Perks – pension scheme with up to 6.5% matched contributions, life assurance cover up to 4× salary (10× optional with flex benefits)
* Wellbeing – 24/7 confidential support service available to you and household members aged 16+
* Extras – access to Orange Savings, our discount portal with deals across top retailers, holidays, tools, tech and more; join our Colleague Share Scheme after passing probation to gain a stake in our success
Employment Equality
As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
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