We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help deliver our Skin Camouflage Service in South Wales Job title: Skin Camouflage Practitioner Co-ordinator (Wales) Hours:
Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday). Location:
Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday) Travel required:
Occasional – in Wales/England for meetings, training; quarterly travel to staff away day. Contract:
Fixed term for 22 months (with a view to becoming permanent, dependent on expected ongoing funding arrangement) Salary:
Range £28,227 to £30,819 per annum, FTE Training:
Changing Faces will provide on the job training. This will include an in-person three-day Skin Camouflage Course, followed by mentoring sessions over several weeks. This will include travel to England and involve some overnight stays. Travel and accommodation for training will be provided. Benefits:
25 days annual leave, plus 8 bank holidays (pro-rated at 0.6 FTE). 6% pension contribution. Criminal Records Check:
Enhanced DBS check, with adult’s and children’s barred lists Are you looking for a meaningful new challenge? Do you want to make a real difference in the lives of people with a visible difference? We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance. Main purpose of the role Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen. In this role, you will: Deliver
in-person Skin Camouflage appointments, supporting people with visible differences Promote
the service and build connections with local communities and health professionals Support
the new service set-up, including clinics, documentation, and support the implementation of Welsh translations Coordinate
and administrate appointments remotely and manage client enquiries Signpost
clients to other Changing Faces services as needed Contribute
to service development alongside the wider team This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales. We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment. Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference. In addition, you will work 15.7 hours remotely across 2–3 weekdays. Working as an integral part of our Skin Camouflage team, administrating and co-ordinating a compassionate, professional service that makes a real difference in peoples lives. Who We Are Looking For Fluent in English, both spoken and written, with
first class communication skills
to liaise effectively, clearly, logically, concisely and appropriately for the particular audiences.
Additional fluency in Welsh would be desirable but not essential. Proven administrative ability, including the efficient use of administration
systems, and confident use of the
Microsoft Office suite, video conferencing tools, and
CRM platforms
(Salesforce experience is an advantage but not essential). Experience or natural talent in
cosmetic artistry
or
colour matching, with an excellent eye for
colour
and visual detail. On clinic days;
ability to lift
and wheel camouflage kit (approximately 10KG).
Ability to kneel, bend and hold
cosmetic brushes to facilitate camouflage on differing body areas. Strong interpersonal skills, with the ability to
listen empathetically
and support
vulnerable clients, while maintaining
professional boundaries
and
emotional resilience. Good understanding of
policies and procedures, particularly in relation to
safeguarding, and a strong
commitment to the safety and wellbeing
of clients, staff, and volunteers. Excellent organisational skills
and a
systematic approach
to work, with the ability to
prioritise effectively
between competing demands. Exceptional attention to detail, ensuring a
high level of accuracy
even when working under pressure. Experience of contributing positively in a
busy, team-focused environment, showing strong collaboration and support for colleagues. A
flexible, proactive approach
with a willingness
to learn, adapt, and
suggest improvements
to our service and organisational processes. Understanding of the importance of
confidentiality
and the ability
to handle client data accurately and securely. A strong
commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with
visible differences at the heart
of all work. If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you! We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals. About Changing Faces Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult. People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before. We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference. Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships. Recruitment schedule:
The closing date for applications is 4th August and interviews will be held on 14th and 15th August. Please note
that if a large volume of applications are received; applications may close early. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Further information regarding this is available on our website. We look forward to receiving your application. No agencies please.