Job Overview
To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required. To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally. The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday - Friday.
Key Responsibilities
We have a vacancy for self motivated and hard working individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital. The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone. The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills. Experience of appointment booking and reception duties is desirable although full training will be given. The role is interesting and varied and candidates must be keen to learn, enjoy a challenge and have the ability to work collaboratively in a large team.
Qualifications
The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills. Experience of appointment booking and reception duties is desirable although full training will be given.
About the Trust
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
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