Overview
We are seeking a highly organised and detail‑oriented Marketplace Support Assistant to join the team on a three-month secondment. This role will play a key part in supporting the rapid scaling of the Debenhams marketplace, as well as assisting with Amazon storefront operations. Working closely with the Ecommerce and Marketplace teams to ensure product listings, catalogue data, and content updates are delivered accurately and on time.
Hours
Full-time, 8:30am–5:00pm (4 days in secondment role + 1 day in current role)
Duration
3 months initially
Location
Hybrid
Department
Webshop - Commercial Division
Key Responsibilities
Debenhams Marketplace
* Assist with the upload of new products to the Debenhams platform.
* Identify, troubleshoot, and resolve product upload errors within the Mirakl platform.
* Carry out administrative tasks including editing product data, amending rejected listings, and reviewing new product submissions.
* Maintain accuracy and consistency of product information, ensuring marketplace standards are met.
Amazon Marketplace
* Update creative content within the Amazon storefront, ensuring alignment with brand and marketplace guidelines.
* Optimise product titles, descriptions, and attributes to meet marketplace SEO and compliance requirements.
* Check orders daily in OPRA, ensuring they are processed without errors and investigating any issues.
Additional Responsibilities (as required)
* Resize product images for web use using Adobe Photoshop. (Training provided)
* Conduct pricing checks for sales or new products, ensuring accuracy against the relevant catalogue.
* Support ad‑hoc marketplace and ecommerce admin tasks as business needs evolve.
Skills & Experience
* Strong attention to detail with excellent organisational skills.
* Basic product knowledge and the ability to interpret product attributes.
* Competency with Photoshop for simple image editing tasks (non‑essential training provided).
* Ability to manage priorities and meet deadlines.
* Confident using spreadsheets and online data entry tools. (no formula knowledge within excel required)
Benefits of the Secondment
* Opportunity to develop marketplace expertise within major retail platforms.
* Exposure to ecommerce operations and content optimisation.
* Hands‑on experience with Mirakl and Amazon Storefront management.
* Enhanced understanding of catalogue management and digital merchandising processes.
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