Part Time Call Centre Representative
Redditch
NMW + Bonus
(£25k OTE for 25hours per week)
Monday to Friday 9.30am - 2.30pm
Were looking for a confident, motivated, and customer-focusedPart TimeCall Centre Representativeto join our clients team on a permanent basis. In this role, youll play a crucial part in generating high-quality appointments for Sales Advisers and building strong relationships with both prospective and existing customers.
What Youll Do:
* Handle inbound and outbound calls to generate qualified appointments.
* Follow up on leads from various sources including online enquiries, coupon responses, and our lead database.
* Maximise appointment conversion rates through effective communication and persuasive techniques.
* Accurately log information into our CRM and ensure brochures and materials are sent promptly.
* Meet and exceed Key Performance Indicators (KPIs) set by the Call Centre Manager.
What Were Looking For:
Skills & Experience
1. Strong communication and sales skills with the ability to build rapport quickly.
2. Ability to identify customer needs and handle objections confidently.
3. Previous experience in a call centre or sales env...