Overview
Retail Sales Assistant - Jollyes Pets - Leeds. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.
Following exciting recent growth, were looking for a talented individual to be a Sales Assistant in our Leeds store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times Best Places to Work list.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
Part time, temporary 1 year position – 12 hours per week
Responsibilities
* Help store colleagues maximise store potential by providing genuinely helpful and friendly customer service.
* Uphold store standards with available stock and clean, tidy presentation, promoting responsible pet ownership.
* Be an ambassador for the Jollyes brand and uphold our values: Genuine, Wise, Focused, Eager, Together.
Qualifications & Experience
* Experience in a similar, customer-facing environment (preferred).
* Hands-on approach with a focus on customer service.
* Ability to interact well with both pets and people.
* Flexible to work evenings and weekends (opening hours).
Benefits
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
* Colleague ‘Treats’ – discounts with up to 800 high street retailers and online providers.
* Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, fitness programs, and more (including ‘Tooth Fairy’ dentist on demand).
* 30% off Jollyes branded products (20% off other in-store brands) with extra discounts for groomers and pet clinics.
* Workplace pension scheme provided by Legal & General (EE 3%, ER 5%).
* Free colleague uniform and on-site parking.
* Additional paid leave for wedding, new pet coming home and birthday.
* Enhanced Maternity/Paternity leave options.
* Top Dog Award scheme – recognition for great service with a day off on a "Cat nap day" and a certificate.
* Buy/Sell holiday scheme – purchase or sell up to 5 days (subject to entitlement).
* Cycle2Work scheme – up to 47% off a new bike and accessories.
* Care concierge for carers’ information, services and benefits.
* Alvie health coaching / cancer support (specialist nurses, physio, nutritionists, psychologists).
* Discounted membership for David Lloyd Clubs (gym, pool, spa, classes, etc.).
* Learning & Development for progression into specialist, Key Holder, Management, or Support roles.
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age-inclusive employer and aligned with the Pet Sustainability Coalition.
To Apply
If youre keen to develop your career in retail and benefit from future progression as we continue to grow, youll be warmly welcomed and your contribution truly valued. Click the apply button today and join our pack as a Jollyes Sales Assistant!
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