Employment type: Permanent Employment basis: Full Time Salary: Competitive Salary Standard Hours: Flexible start / 16 hours a week Location: Primary: Lee-on-the-Solent Secondary: Southampton The success of Britten-Norman is reliant on the facilities and equipment being maintained to the highest standards. This will enable the MRO department to achieve targets with the least interruption possible and for the business to meet its regulatory compliance of Health and Safety. The role of the General Hand is to complete facilities & general day to day tasks on the buildings and equipment within MRO. You will be the responsible person for ensuring the shop floor is kept clean & tidy, movement of material & equipment around the hanger at the request of stores or engineering leads, carry out machine checks (PPM’s) and general facility task. You will also be responsible for the upkeep of the buildings this may include painting, moving or replacing walls or basic wiring and other infrastructure repairs that are within your ability as delegated by management. As well as this there may be requirements to drive to other sites and the local area when the business requires. You will be responsible for the completion of projects and tasks that are given to you by the Infrastructure and Security Manager within a timely manner and report any issues found. Key Responsibilities To assist the MRO Team in keeping the shop floor clean, tidy, and efficient. To ensure that all HSE inspections and testing are carried out in a timely manner, all defects or faults are reported back to Line Manager. Assist in site security of the building. Replacing light bulbs and lamp fittings as and when required Completing ladder and trestle inspections Inspect the condition of asbestos and report any damage visible. Conducting inspection and minor repairs to company vehicles. Reporting Using the online systems in place to report hazards, incidents or defects to the appropriate person within a timely manner. Provide Status reports on current jobs Safety To conduct risk assessments of a task prior to it being started, concerns are to be raised to the line Manager. To use PPE in the manner instructed, and to ensure it is looked after and stored correctly. Understanding the life of the individual PPE and not to exceed this. To complete any work in line with legislation and best practice as defined in guidance documents and working procedures. Assist the management team to ensure the site complies with HSE requirements. Adhoc Assembled office furniture, assisting in office moves. Assisting with aircraft movements. Undertaking repairs to the site security and door access system. Any other task that is requested within the scope of the job role. Skills, Knowledge and Expertise 2 years previous experience in a similar maintenance/facilities role Strong knowledge of general repairs and maintenance across various trades Excellent interpersonal skills Knowledge of how to carry out general repairs related to plumbing, electrical and decorating Holds a full UK driving licence Excellent customer service skills Ability to find and resolve issues Being able to know the limitations of their capabilities Benefits 36 annual leave days (inclusive of Bank and Public Holidays) Contributory pension scheme with a salary sacrifice option Private healthcare scheme Flu vaccination Dental and optical cover Employee Assistance Program Support with learning and professional development (courses and licenses) Health screening and therapies Digital GP Referral bonus