Supporting the work of the Jeweller since 2006
Sales & Retail Administrator
Sales & Retail Administrator
Cellini
Cambridge
Cellini is an independent luxury jeweller in the heart of Cambridge established in 1981, we pride ourselves on using the finest diamonds, pearls, and gemstones to create jewellery not only for our showroom but also to bring our client's bespoke designs to life.
From our shop to our in-house workshop, we create bespoke pieces with care at every stage from the first sketch to the finished creation, each piece is truly one-of-a-kind.
We have a specialist team of designers, gemmologists, diamond graders, goldsmiths, silversmiths, pearl stringers, specialist jewellery repairers, mounters, and diamond setters so that as much as possible is done on-site creating long standing relationships with all of our customers.
We are seeking a Sales and Retail Administrator to join our team in Cambridge.
To directly support the Retail Supervisor, working closely with them to assist in the smooth running of the shop, co-ordinating and processing stock replenishment in-house and on external stock lines.
Providing excellent customer service, assisting all customers with sales enquiries within the shop and via telephone and email.
Creating and maintaining a high level of presentation within the shop and cabinets, refreshing the displays as required, rotating stock and assisting in changing the displays on a seasonal basis.
The suitable candidate will need to have the following attributes & experience:
1. Excellent organisational skills and adept at multi tasking
2. Excellent literacy and numeracy skills
3. Excellent communication skills
4. Excellent interpersonal skills
5. Excellent administrative skills
6. Retail experience within the luxury sector
7. High level of attention to detail
8. Previous experience with Pursuit EPOS or similar would be advantageous
9. Computer literate across Microsoft programs
Required Duties:
10. Be part of the start of day and end of day procedures, maintaining the shop presentation to a high standard
11. Dealing with telephone and email enquiries in a highly professional manner
12. Use Pursuit EPOS to process sales and input stock
13. Post in and out
14. Stock replenishment and acquisition
15. Stock and finding monitoring and re-orders as required
16. Dress in accordance with the Cellini dress code
17. Be able to greet customers at the door if needed
18. To be prepared to work from both premises when required
19. Understand health and safety