Location: Northfleet, Kent, United Kingdom
PrepWorld is currently seeking a motivated individual to join our team as a Dispatch Team Leader. This is an exciting opportunity to play a key role in overseeing daily dispatch operations.
Main Duties
* Support the Dispatch Supervisor in managing loading bay, chiller areas, and finished stock movements
* Lead and coordinate dispatch operatives to ensure timely and accurate loading of vehicles
* Assist with planning and preparing orders for dispatch
* Ensure pallets are picked accurately and match picking orders before loading
* Carry out vehicle hygiene and suitability checks prior to loading/unloading
* Ensure customer‑specific security and transport requirements are followed
* Communicate any delays or issues promptly to the Dispatch Supervisor or Production/Operations Manager
* Oversee forklift and PPT movements in the loading and yard areas, ensuring safe working practices
* Contribute ideas for improving efficiency, reducing waste, and enhancing performance
* Maintain high standards of housekeeping and ensure “Clean As You Go” is followed at all times
* Support stock rotation, stock accuracy, and correct product handling
* Assist with managing yard organisation, vehicle flow, and bay allocation
* Provide hands‑on support during busy periods, including manual handling and working in cold‑store environments
* Ensure team members follow all H&S and food safety procedures
* Report accidents, near misses, and non‑conformances immediately
* Support cross‑departmental communication and teamwork
* Contribute ideas for improving efficiency, reducing waste, and enhancing performance
Who we are looking for
* First Aid or Fire Marshal training (advantageous)
* Ability to lead by example and motivate a small team
* Good delegation and follow‑up skills
* Strong emotional control and professionalism
* Good numerical and literacy skills
* Competent IT and system skills
* PPT training (electric pump truck)
* Continuous improvement mindset with a focus on efficiency and accuracy
What we provide in return
* Stream (track your earnings and instantly access up to 50% of your money as you earn it, without waiting for payday)
* On site parking with electric charge points
* Fully paid for, Staff events
* Staff restaurant serving heavily subsidised hot and cold food
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