Office Services Assistant
Salary: 24570 per annum (pro rata) plus company benefits
Location: Glasgow G2 5NW
Contract: Full Time 5 month Fixed Term contract
Shifts: 37.5 hours per week Monday - Friday 8:30am until 5pm with 1 hour unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Office Services Assistant to join our team!
Williams Lea is the leading global provider of skilled technology-enabled business‑critical support services with long-term trusted relationships with blue‑chip clients across investment banks, law firms and professional services firms. Williams Lea employs nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Purpose of role
The Reception team provides administrative front‑line service to all visitors and provides support to all staff; the role requires a certain amount of flexibility.
Key responsibilities
* Provide a high quality of service to all staff and customers
* Operate electronic or computerized scanning equipment to convert hard‑copy documents to electronic versions
* Collect incoming documents from customers
* Enter basic customer details into tracker
* Verify / sort documents as per checklist
* Scan documents
* Enter the customers and the transaction details into the system
* Courier or hand‑deliver original documents to customers and manage customer queries
Personal attributes
* Previous admin experience essential
* Well presented with excellent communication skills (written and verbal)
* Strong customer focus
* Drive for results
* Ability to operate at all levels within the organisation
* Good communication skills
* Confident and with a professional business‑like manner
* Ability to work under pressure maintaining accuracy and delivering against timescales
* Team player consistently in tune with the aims and objectives of the business
* Excellent time management and organisational skills
* Ability to carry out delegated functions / tasks / projects
* High level of confidentiality in management of staff
* Able to meet deadlines and prioritise tasks
* An understanding of an employers statutory and best practice Health & Safety requirements
* Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
Rewards and Benefits
* 25 days holiday plus bank holidays (pro‑rate for part‑time roles)
* Salary sacrifice schemes, retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances
* Life Assurance
* Private Medical Insurance
* Dental Insurance
* Health Assessments
* Cycle‑to‑work scheme
* Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Key Skills
* Typing
* Microsoft Office
* Data Entry
* Customer Service
* Computer Skills
* Microsoft Outlook
* QuickBooks
* Office Experience
* 10 Key Calculator
* Front Desk
* Filing
* Administrative Experience
Employment Type: Full Time
Experience: years
Vacancy: 1
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