Salary: £33,000 - 48,000 per year Requirements: We require strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk. We require a deep understanding of telemetry signal analysis and performance monitoring. We require experience integrating observability tools with ITSM platforms and DevOps toolchains. We require the ability to troubleshoot complex infrastructure and application issues using monitoring insights. We require solid scripting experience in Python and PowerShell for automation and integration. We require familiarity with cloud platforms such as Azure and AWS, and monitoring containerised environments including Kubernetes and OpenShift. We require strong problem-solving skills and analytical thinking to draw meaningful insights from data. We require excellent communication skills with the ability to explain technical concepts to technical and non-technical audiences. We require experience working in Agile project environments such as Scrum and Kanban. We require a proactive mindset with a passion for continuous improvement and knowledge sharing. We prefer certifications such as Dynatrace Associate and Pro, and Splunk Core Certified Power User. We would value experience in DevOps or Site Reliability Engineering. We would value automation experience with Terraform or similar tools. We would value experience building CI/CD pipelines. We would value experience with Docker and Kubernetes for packaging and deployment. We would value the ability to adapt to new technologies in fast-paced environments. Responsibilities: We design, implement, and manage observability solutions using industry-leading tools such as Dynatrace, Grafana, and Splunk. We collect and analyse telemetry data including metrics, logs, traces, and events to diagnose and resolve system and application performance issues. We integrate monitoring platforms with ITSM tools such as ServiceNow and CI/CD pipelines to enable proactive alerting and resolution workflows. We act as a Monitoring and Observability subject matter expert within customer delivery teams. We support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities. We work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring. We attend customer and project meetings to present monitoring solutions and technical designs. We proactively identify and highlight risks that could impact solution success. Technologies: AWS Azure CI/CD Cloud DevOps Docker Dynatrace Grafana Support ITSM Kanban Kubernetes OpenShift PowerShell Python ServiceNow Splunk Terraform More: We are Computacenter, and you will be joining our world-class Group Professional Services team of over 1,000 skilled professionals. Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations. In this UK-wide role, you will support some of the worlds best-known organisations by improving visibility, performance, reliability, and incident prevention across their IT estates, helping drive their operational success through proactive insight and delivery excellence. last updated 21 week of 2026