Are you a tech enthusiast looking to start your career in systems support?
Are you looking to take your career in technology to the next level?
We are currently recruiting for a Junior Systems Support Technician, which we refer to internally as a Trainee Systems Hotline Engineer.
What will you be doing?
In this role, you’ll ensure seamless operations for automated material handling systems in production environments, providing vital support through our 24/7 hotline service. You play a critical role in the smooth operation of our clients’ businesses.
What is in it for you?
* Shift work – supporting a good work-life balance
* Become a member of an Employee-owned trust
* Performance bonus
* Cycle to work scheme
* Option to buy additional leave
* Private medical insurance
What will you be doing?
* Providing 24/7 technical assistance and resolving issues related to Warehouse Management and Material Flow Systems
* Assisting customers with troubleshooting and logging issues into the support ticketing system
* Collaborating with the support team to write and update technical knowledge base articles
* Managing escalations and supporting customer service through the account management team
What are we looking for?
* Eager to develop technical skills in a high-demand industry
* Comfortable working in a shift-based environment, including weekends and nights
* Strong problem-solving abilities and attention to detail
Apply today! We will be in touch for a chat.
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