Responsible for end-to-end control of all shipments coming into and out of Road freight depot in Wednesbury. Highly focused, operational and administrative role so attention to detail is essential.
Job Description
* Manifest daily export trailers and send related pre-advices
* Scan all freight leaving the depot
* Update collection and delivery status in a timely manner
* Responsible for web bookings
* Monitor, chase and process all POD’s ensuring timely updating of internal system.
* Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
* All related administrative activities in the Road freight department.
* Contact hauliers to provide quotations for special collections/deliveries
* Relay accurate details for each trailer to our internal customs team to allow them to create transit documents for each trailer.
* To ensure that each driver has the correct transit documents to enable them to comply with customs regulations at each port.
* Monitor and deal with transport queries by liaising with other depots
* Checking that collections are clear and populating the planning sheet
* Responsible for creation and issuing of run sheets detailing all collections and deliveries
* Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
* Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via face-to-face, phone and email, ensuring satisfactory and timely resolution
* Data entry with attention to detail
* Transport planning for same day collections
* Adding accruals
* Creating movements for subcontractors
Job Requirements - Experience and Education
* Experience in Road Freight operations and broad knowledge of regulations
* Cargowise experience preferred
* Excellent MS office skills: Word, Excel and Power Point
* Good commands in professional emails writing
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