Salary: £82,500 - 110,000 per year Requirements: Experience with storage solutions such as Dell Avamar & Data Domain Knowledge of Public Key Technologies (Microsoft, Thales) Familiarity with Cloud Infrastructure Storage and VMware cloud technologies Understanding of ITSM processes and server administration (e.g., Windows Server) Proficiency with Event Management tools (e.g., SCOM) and VMware vCenter (use, not administer) Ability to work shifts (0700-1500 & 1100-1900) on a rotating basis DV clearance is essential; Purple clearance is required for this role Responsibilities: Providing expert support for storage solutions (Dell Avamar, Data Domain) and Public Key Infrastructure (PKI) systems (Microsoft, Thales) Responding to escalations from 2nd Line and managing incidents via the Incident Process Supporting and maintaining PKI and storage solutions, including travel to other sites Conducting readiness assessments for new releases and producing detailed documentation Monitoring systems using Event Management tools (e.g., SCOM) and executing planned activities through Change Management processes Supporting backup and storage operations, ensuring system integrity and security Technologies: Cloud Support ITSM Security VMware Windows More: We are a reputable organisation committed to building trust through innovation, seeking a dedicated 3rd Line Storage & PKI Support Engineer to join our dynamic team in Basingstoke. This role is critical for supporting high-security government systems, and we offer a collaborative, evolving environment where you can make a real difference. The position is initially for 6 months with a possible extension, offering a rate of up to £500 per day via an approved umbrella company. Candidates must be willing and eligible to undergo high security clearance. last updated 21 week of 2026