An exciting opportunity is available for a Clinical Admin Officer to join the Breast team at the Parapet, King Edward VII Hospital.This is an office based role where patient contact will be on the phone/email/EPIC.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, adaptable, enthusiastic and dedicated, with excellent interpersonal and time management skills.
The position will offer the chance to work with Consultants and their clinical teams including Resident Doctors and Clinical Nurse Specialists.The role is ideally suited to candidates with strong administrative experience and a positive approach to change.
Please note the below important information:
Location: This role is based in offices on-site at the Parapet (in person, not hybrid)
Workspace: Office shared with one other Admin at a time
Sponsorship: We regret that we are unable to offer sponsorship for this role
Please contact with any questions you may have prior to applying.
Main duties of the job
o To provide an administrative service to the Department.o To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.o Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.o To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.o Answer queries from colleagues, GP's and patients in a timely and professional manner.o To ensure that secure systems are in place for the storage of all resources including computerised information.o Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.o Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.o To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.o To ensure all phone calls are dealt with in a professional and timely mannero To operate EPIC and other IT systems to fulfil the role/department requirements.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job responsibilities
To provide clinical administrative support to the Consultants, Nurses and their resident medical staff, ensuring that the Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.
Person Specification
Qualifications
* NVQ Level 3 Administration or equivalent practical knowledge
* Experience of using EPIC
Experience
* Recent experience of working in an office environment
* Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
* Be able to work in a busy environment and remain calm under pressure
* Recent experience of working within a team environment
* Working in the NHS either in a hospital/private practice/GP setting
* Experience of direct contact with patients
* Surgical and/or clinic booking experience
Skills
* Ability to communicate clearly
* Ability to work with minimal supervision
* Ability to prioritise workload
* Able to adapt to change
* Excellent interpersonal skills.
* Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Deputy Service Manager - Parapet & Frimley Breast
£24,625 to £25,674 a yearper annum incl HCAS
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