Here at West Bromwich Albion Football Club we have an exciting vacancy to join our Academy as Academy Player Care Manager. The Academy Player Care Manager will be required to develop and coordinate the player care programme, ensuring players and parents are given high levels of support. Providing a holistic approach to personal development that supports players from 16 through to U21 to achieve their highest potential on and off the pitch. To be the first point of contact for any welfare issues and provide support and ongoing assistance across the academy. This role is f ull time which includes evenings, weekends and bank holidays as required and in line with business needs. About The Candidate Person Specification Essential Criteria Experience in youth development, education, welfare, or psychology (ideally within elite sport or education settings). Experience of engagement, participation and co-production work with children, young people, and parents. Demonstrable/visible commitment to player support, health and wellbeing. Good IT skills and the ability to interpret data and prepare reports. Ability to use, continuing professional development (CPD), and personal development positively and effectively. Excellent verbal and written communication skills. Demonstrable ability to develop good relationships with key stakeholders. Ability to manage time effectively and prioritise workload as well as support others. Highly organised and methodical approach to workload Confidential and diplomatic Excellent communication skills both written and verbally Right to Work in the UK Desirable Criteria FA Safeguarding. Valid driving licence. Experience of working in a busy, pressurised environment. Experience of working at a Football Academy. Demonstrates a complex understanding of self in the context of others (e.g. biases and countertransference). Maintains a high degree of professionalism by demonstrating emotional regulation and reflecting on others emotional states in emotive settings/under pressure. About The Club Equality and Diversity West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Safer Recruitment West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expects all staff and volunteers to share this commitment. WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies It is unlawful for the Club to employ anyone who is involved with regulated activity who is barred from doing so and we will carry out rigorous pre-employment checks and screening. An Enhanced DBS, References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out prior to commencement in this post.